Covid19 Secure

In order to make sure that you stay safe during your stay we have made a number of changes to how we operate in order to be Covid19 secure.

Checking In

Contactless Check In

Before you arrive you will be asked to check in using our online booking system.

On your arrival day you will be sent your room details and an access code for the key box. Once you are in just drop us a text to let us know you are here.

Food & Drink

Breakfast

The breakfast lounge is open for guests between 8-9.30am. You will be asked to book a slot in advance so that we can ensure there is plenty of space for social distancing.

Alternatively we continue to offer breakfast as room service free of charge. For room/patio service your order needs to be with us by 10pm the night before. It will then be brought to you at your chosen time.

House Keeping

Cleaning Supplies - Changes to our housekeeping practices and enhanced cleaning measures are in place to help keep you safe

For guests staying up to 3 nights we will not be offering daily housekeeping. Refills of tea and coffee etc will be available on request. Disinfectant wipes will provided in the room and we will of course be on hand if there is anything you need.

For guests staying more than 3 nights we will discuss housekeeping needs on an individual basis.

Visitors

Visitors to the site are prohibited without prior agreement.

We will do our best to ensure that we can welcome guests visitors but to protect all of our guests we need to ensure we have contact details of all individuals on site and we need to make sure that they can visit safely and social distancing can be maintained.

Social Distancing

We have made efforts to minimise contact as much as possible. And, as we have a large site we feel it is possible to maintain 2m social distancing in most circumstances. We ask guests and visitors to respect this whilst they are with us.

There will be signage throughout the site to remind guests of government guidelines on social distancing and hand washing rules.

Covid Symptoms

What to do if you develop Covid19 - Stay Home

If you develop symptoms, have been in contact with someone with symptoms or have been told to self isolate for any other reason you will not be able to stay. If you let us know more than 48hours before you will recieve a full refund, within the 48 hour period we will issue a voucher for the deposit paid.

If you develop symptoms whilst you are here you should notify us as soon as possible and (as per government guidelines) return home to self isolate.

See booking T&Cs for more info.

Wash Hands

Please continue to practice frequent hand washing for at least 20 seconds (with soap and hot water) throughout your stay. Hand sanitiser is also available.

Masks

Having a large amount of outside space and no shared corridors means that we will not ask you to wear masks for the majority of your stay. The only time we do encourage their use is when entering and using the breakfast lounge.

Staff do continue to wearing face coverings in the breakfast lounge area. If this causes you any difficulty please let us know and we will do all we can to make adjustments.

Help and Questions

We are a family run business and we do live on site so we will always be around to say hello (from a safe distance), help and answer questions both before and during your stay. You are welcome to call, email or message us (we are on Facebook messenger, instagram messenger and whatsapp) both before and during your stay.