In order to make sure that you stay safe during your stay we have made a number of changes to how we operate in order to be Covid19 secure. Whilst many of the strict social distancing measures have been relaxed following government guidelines we have maintained high standards of cleanings and endeavour to provide contactless options for those who would like them. If you are vulnerable or have any particular concerns regarding covid security please do let us know and we will be happy to discuss any concerns and ensure any required distancing measures are in place to make sure your stay is a safe, relaxed and enjoyable one.
Checking In
Contactless Check In
Before you arrive you will be asked to check in using our online booking system.
On your arrival day you will be sent your room details and an access code for the key box. Once you are in just drop us a text to let us know you are here.
Food & Drink
Breakfast
Breakfast can be provided as room service. Orders must be placed by 10pm the night before. It will then be brought to you at your chosen time.
House Keeping
For guests staying up to 3 nights we will not be offering daily housekeeping. Refills of tea and coffee etc will be available on request. Disinfectant wipes will provided in the room and we will of course be on hand if there is anything you need.
For guests staying more than 3 nights we will discuss housekeeping needs on an individual basis.
Visitors
Visitors to the site are prohibited without prior agreement.
We will do our best to ensure that we can welcome guests visitors but to protect all of our guests we need to ensure we have contact details of all individuals on site and we need to make sure that they can visit safely and social distancing can be maintained.
Social Distancing
We have made efforts to minimise contact as much as possible. And, as we have a large site we feel it is possible to maintain 2m social distancing in most circumstances. We ask guests and visitors to respect this whilst they are with us.
There will be signage throughout the site to remind guests of government guidelines on social distancing and hand washing rules.
Covid Symptoms
If you develop symptoms, have been in contact with someone with symptoms or have been told to self isolate for any other reason you will not be able to stay. If you let us know more than 48hours before you will recieve a full refund, within the 48 hour period we will issue a voucher for the deposit paid.
If you develop symptoms whilst you are here you should notify us as soon as possible and (as per government guidelines) return home to self isolate.
See booking T&Cs for more info.
Wash Hands
Please continue to practice frequent hand washing for at least 20 seconds (with soap and hot water) throughout your stay. Hand sanitiser is also available.
Masks
Having a large amount of outside space and no shared corridors means that we will not ask you to wear masks for the majority of your stay. However, if you are welcome to wear a mask if you choose to do so.
Help and Questions
We are a family run business and we do live on site so we will always be around to say hello (from a safe distance), help and answer questions both before and during your stay. You are welcome to call, email or message us (we are on Facebook messenger, instagram messenger and whatsapp) both before and during your stay.
The Golden Fleece 